PRIVACY POLICY

This Privacy Policy describes how the website https://sofmedic.com (hereinafter — ‘the Site’, ‘we’, ‘our’ or ‘SofMedic’) collects, uses, stores and protects users’ personal data (hereinafter — ‘the User’, ‘you’, ‘your’).

We strive to ensure the confidentiality of your personal data in accordance with the Law of Ukraine ‘On Personal Data Protection’, as well as generally accepted security standards.

1. Collection of Personal Data

We may collect the following information:

• First name, last name;
• Contact phone number;
• Email address;
• IP address, information about your browser and operating system;
• Data provided through order or feedback forms;
• Information about orders and payments (via payment systems).

2. Purpose of Data Collection

We use your personal data to:

• Provide and fulfill orders (goods or services);
• Communicate with you;
• Send informational messages (with your consent);
• Improve the operation of the Site;
• Ensure security and prevent fraud;
• Comply with legal obligations.

3. Data Protection

We have implemented technical and organizational measures to protect your personal data from unauthorized access, loss, destruction or alteration. Only authorized employees have access to the data.

4. Transfer to Third Parties

We do not transfer personal data to third parties, except for:

• Payment systems that process transactions;
• Delivery partners for goods;
• Legal requirements — upon request of law enforcement authorities in accordance with the law.

All third parties undertake to comply with the principles of confidentiality protection.

5. Cookies

We use cookies to:

• Recognize your device;
• Analyze user behavior;
• Personalize content and advertising.

You can disable cookies yourself in your browser settings; however, this may limit some functions of the Site.

6. Data Retention

Your personal data is stored for the period necessary to fulfill the purposes specified in this Policy, or in accordance with the requirements of the law.

7. Your Rights

In accordance with the legislation of Ukraine, you have the right to:

• Know about the sources of collection and the location of your personal data;
• Receive information about the terms of its processing;
• Submit a request to change, block or destroy your data;
• Withdraw consent to the processing of personal data;
• Challenge the unlawful processing of data.

To exercise your rights, please contact us at the email address: [email protected]

8. Changes to the Policy

We may change this Privacy Policy from time to time. All changes will be published on this page with an updated effective date. We recommend reviewing this page periodically.

9. Contacts

43020, Lutsk, 76A Rivnenska St.

[email protected]

+380933097625

+380933094624